Listawood Promotional Products
Listawood Home About Us Latest News Contact Us Help Trade Supplies
Advanced Search
Sign in:
New User / Register

Technical Support
Help FAQ
We store all of our commonly asked questions in this section of our website. If you can't find an answer to your question, please contact us. And if you have a question (and answer!) which you think we should include here, please email us.

Q: How can I send my artwork to you?

A: We can accept artwork via FTP, email, or on CD / DVD sent with a hard copy of the artwork.

Q: How do I know if my design can be screen printed?
A: Screen printing lends itself to simple spot colour designs. If your design is a photographic image, has lots of fine detail or tints, or if the artwork is non-editable we would need to print the design in full colour. Please see our artwork guidelines for more information.

Q: What happens if I cannot supply suitable artwork?
A: If you are struggling to supply suitable artwork, please contact us and we will do our best to help. We can redraw the artwork or lay it out for you - please call for prices.

Q: What does CMYK stand for?
A: CMYK stands for Cyan, Magenta, Yellow and Black - the four colours used in full colour printing.

Q: How long does it take to produce a proof?
A: This varies depending on the product and type of proof. As a guide you should expect to receive a mouse mat PDF proof in around 24hours.

Q: What is a Pantone spot colour?
A: A Pantone colour is a specific colour given by the manufacturer to ensure that the same colour match is achieved every time it is printed.

Q: Why does my artwork need to be supplied at 300dpi?
A: This is the resolution that artwork needs to be supplied at to ensure a good-quality result.

top ^

  Listawood Brand Innovation Centre
Hardwick Industrial Estate | King's Lynn | PE30 4LS

(click here for map)
  t: +44(0) 1553 818818 | f: +44(0) 1553 818800 | e:
English French German Dutch